Services and Programs

Photo 2007 Eagles FireFire Prevention

A variety of activities to reduce the frequency and severity of fires: Inspections; fire cause investigation and prosecution; public fire safety education; pre-fire planning; fire and life safety plans review for new construction; codes/ordinances; controlling dangerous practices through permits (burning, flammable liquids, explosives, etc.).

Emergency Fire & Rescue

Immediate response of on-duty personnel to control emergencies in their beginning stages, supported and reinforced by off duty and Firefighter Reserves for major incidents. Primary responsibilities are fires, rescue, hazardous materials, aircraft rescue/fire fighting, explosions and accidents. Secondary role in earthquake, floods, and other disasters.

Emergency Medical\Ambulance

Paramedic ambulance response, treatment and transportation for medical emergencies. Also provide non-emergency ambulance transportation to and from medical facilities.

Training

Initial and on-going training in fire\rescue skills; strategy and tactics; EMT; command and supervisory training; continuing education; physical fitness.

Water Supplies

Inspect, test and maintain fire hydrants; specify placement of new hydrants and improvements to water systems for fire protection.

Buildings, Vehicles and Equipment

Routine repairs and maintenance; regular inspection and test of pumps, SCBA's, communication systems, ladders, hose and other equipment..

Equipment Replacement Program

All Fire and Ambulance vehicles are replaced on a regular schedule to insure an up to date and reliable delivery system through a special Fire Capital Reserve Fund which is funded from Ambulance Patient income and monthly fee added to City water users dedicated to Fire Capital reserves.

Contract Fire Protection

Fire suppression services are available to adjacent suburban and rural property owners outside of City Limits by way of annual contracts. Fees are based upon actual cost of Fire/Ambulance spread across the total value of protected property.

Firefighter Reserves

Recruit, train, and maintain a force of up to 20 reserves "on-call" firefighters dispatched directly to incidents by pagers to supplement and reinforce the small on-duty force. They are provided basic fire and medical training, uniforms, protective personal equipment and compensation based upon participation.

Student Fire Fighters

3 full time BMCC students interested in public safety careers are recruited to live at a Pendleton Fire Station to assist the on-duty crews on initial response to fire or medical incidents and to help out with non-emergency duties. They get free living quarters; 1/2 of their college tuition and fees; free fire and medical training, plus valuable job experience; and the same compensation as Volunteer Fire Fighters.

Career Development Program

Employees are eligible for merit pay increases and cash incentive bonuses by meeting minimum career development objectives in training, continuing education, physical fitness, and job performance. This innovative program which has been in effect for over 15 years is a product of a joint labor - management committee to improve the capability of employees by investing in training and education. This program is a major reason that Pendleton Fire/Ambulance has been able to reduce 6 full time fire fighter employee positions since 1980 and perform at a much higher level in terms of ambulance call volume, quality of medical services, reduced fire losses, expanded fire protection area served, fire prevention activities, and training.

Ambulance Business

Office staff performs all functions to manage the Ambulance service as a successful small business enterprise. Billing charges that are kept current with the industry standards and collecting from Medicare and other insurance carriers substantially reduces the dependence upon local tax support for Fire/Ambulance operations. More than $1,000,000 is billed yearly with a 70% collection rate.

FIRE-MED

An ambulance membership program available to families for $50 per year. Ambulance service will accept any insurance payment as payment in full for ambulance charges and members will not have to pay any balance. Staff markets and sells more than 1500 FireMed memberships annually to supplement Ambulance income and offer a beneficial service to customers.

CARE-RIDE

Free Taxi Transportation For Urgent Medical Care: As an alternative to calling an ambulance for non-emergency injuries or illness, the Ambulance Service has an arrangement with the Taxi company and St. Anthony Hospital to pay the cost of the ride to and from a medical facility. The intent is to reduce unnecessary use of an ambulance which makes it unavailable for emergencies, and to avoid uncollectible charges. It is also a small social effort to make sure that transportation is available to proper medical care for our citizens, regardless of ability to pay. There are about 30 uses per month.