Utility Billing


The City of Pendleton has nearly 5,800 water and sewer customers. The Finance Department is responsible for producing and collecting water and sewer billings, processing service requests, maintaining customer records, and handling customer complaints. Utility Bills are typically generated on the 15th and mailed by the 20th. Payment is due by the 10th of the following month.

Official Payments

Things you need to know before you begin:

  • Credit card payments can be made via the internet or by calling 1-800-272-9829.
  • You will need to know your Account Number or Citation Number.
  • You will also need to know the amount you are planning to pay for the account.
  • You will need to know your credit card or checking account information, depending on the option you choose.

Online Payment Fee Schedule

Convenience Fees (Charged by a 3rd Party Administrator)

Credit Card and Debit Cards with Visa logo: Fees are 3.5%+ $.20 each transaction.

Check processing is a tiered system.

In-House Utility Autopay

Signing up for our FREE autopay service takes 3 easy steps:

City of Pendleton Payments

City of Pendleton Payments

Payments for all City Service can be made at City Hall Finance office, 500 SW Dorion Ave, using the following payment methods:

Contact Finance Dept.


500 SW Dorion Ave.
Pendleton, OR 97801


Finance Phone: 541.966.0207
Water Phone: 541.966.0208
Fax: 541.966.0352


8:00 am - 5:00 pm, Monday - Friday.